+612 8445 2301 | orders@urdi.com.au |

How to Order

CCN offers an easy-to-follow process to create your own custom gear step-by-step:

Step 1 - Choose Your Product

Let us help you select the right product mix for your requirements. We can assist by sending you returnable product examples.

Step 2 – Design concept 

Send us your design or sketched ideas with your requirements (we can provide templates). We will help you finalise this into a design that conforms to each of your CCN garment requirements.

Step 3 – Design progression 

CCN will take your design and print full colour fabric swatches as your ideas come to life. Depending on deadlines, the original swatch or images are supplied to you for sign-off. For larger orders and where the schedule allows, full printed samples can be created. 

Step 4 - Order Confirmation 

Upon assessing your exact quantity requirements and confirmation of the printed swatch, we will create a pro forma invoice for your review. Production commences once we receive your 50% deposit.

Step 5 - Production 

For much of the year production time can be as little as 2-3 weeks. This however, can increase at certain periods over the year and therefore it is important that any deadlines be communicated early to avoid disappointment.

Step 6 - Delivery 

Delivery is made upon receipt of balance of payment and can be shipped to a central point or orders split and shipped individually (additional split shipments are charged at $10 each for Australian addresses).


Minimum Orders

  • Minimum 20 pieces per order (initial order)
  • Minimum 5 pieces per style (i.e. Pro 2.0 men’s jersey), men's and women's being separate styles
  • Minimum for gloves and cycling socks is 100 pairs

Top-Ups

  • Minimums for unchanged top-ups are 5 per style and 5 per order
  • If the design changes, minimums will apply as per an initial order

Pricing & Payment

  • Pricing is applicable to Australia only
  • Pricing includes delivery, unlimited colours and final pattern artwork development
  • A design charge may be levied if substantial assistance is required
  • A 50% deposit is due upon order confirmation
  • Remaining balance due prior to final delivery

Your Guarantee

CCN aims to supply every customer with high-quality, defect-free custom clothing to the customer's exact specification. CCN offers a full 12-month guarantee on all its custom clothing and, in addition, a replacement service for any faulty garments.

  • If the Buyer finds that their garments are in any way defective, the Buyer shall send a written notice within 14 days to URDI Sports providing all relevant information about the nature of the defect(s).
  • Defective garments will be replaced by CCN and URDI Sports without expense to the Buyer.
  • The Buyer may not be eligible for replacements if they do not notify URDI Sports within two weeks of their receipt of the garments.